LEGACY PROPERTY MANAGEMENTFive-star service
is just the beginning...
Our property management business was created by investors, as the go-to for other property owners & investors! We provide high quality property management services and up to the minute market knowledge, all backed by our passion and our experience of doing this for more than a decade.
- We’re different to other property managers, because we are focused on forging great relationships, not just transactions and tasks. We have structured our team to meet the needs of each property owner, and their valuable tenants as well.
- We believe in providing such a great service to our property owners that it gives them the freedom to do the things they love, instead of spending their spare time worrying about their investment
Prioritising owner relationships
As a dedicated property management company, we prioritise our owners by providing strategic advice tailored to maximise investment performance, expertly managing lease renewals, and ensuring your property remains a highperforming asset.
Smooth onboarding process
We manage every aspect of tenant onboarding, from effectively marketing your property for lease and thoroughly processing tenant applications to executing lease documentation, all to build strong, lasting tenant relationships and optimise occupancy.
Property care & attention
Our comprehensive and proactive approach to property care includes conducting detailed routine inspections
every 13 weeks, arranging prompt maintenance with trusted providers, expertly concluding leases, and so much more to protect and enhance your investment.
A best-practice agency
in every way.
LEGACY PROPERTY MANAGEMENT
- Commitment to High Standards
Legacy Property Australia is a ‘best practice agency’ in every regard, with a deep commitment to training, technology, legislative compliance, and open, two-way communication.
As a member of the Real Estate Institute of Queensland, we are committed to the highest ethical standards and practices.
All team members attend structured and on-going training programs to ensure their knowledge and skills
are always at the peak of the industry.At Legacy Property Australia we know what is truly important to you… protection, communication and profit. We will open our files, invite you to examine our track record and let you make a sound business decision based on facts not promises.
- Satisfaction Guaranteed
Discover the unparalleled satisfaction of working with us – and if for any reason you’re not 100% happy in the first 3 months, we’ll give you a full refund of your management fees.
We stand out from the rest with clear communication, dependable service, and a commitment to constantly enhancing our offerings through customer feedback. With us, you can trust in the results you deserve. - Keeping You Informed
We understand that communication is the key to our relationship with you. Our commitment to you is to communicate on all aspects of your investment. We keep you regularly updated with progress and activity relating to your property and tenants.
We also provide you with access to an Online Portal to view all your property details and tenancy information at any time you like.
A 24-hour contact service is available to handle emergencies promptly, providing your Tenants with a 24- hour service, 7 days a week.
- Safeguarding Your Investment
Your valuable investment property is protected every step of the way by professional
management personnel using a tried and tested system that we are constantly reviewing and upgrading.Every step has been refined over years of success in property management starting with
tenant selection, inspections, dispute resolution, programmed maintenance, reports to investors and finally, appropriate disbursement of tenant’s bonds.
- Making Your Property Stand Out
Finding the best tenants for your valuable investment property is supervised by our specialist leasing team.
We expose your property to the widest possible number of prospective tenants through every available source:
- Detailed rental list including photography of your property
- Internet advertising on the top websites
- Property signage
- Extensive database of prospective tenants
- Email rental listings to prospective tenants
- The Right Tenant For Your Investment
Our priority is to find the best tenant for your property in the quickest possible time. Our detailed screening process is designed to ensure that your tenants will meet the responsibilities of the agreement.
Tenant selection is in accordance with laws covering discrimination, residential tenancies and privacy. You will be included in the process so that you can be confident with the selection process.
- Condition Reports & Inspections
Prior to your tenants moving in, your Property Manager will complete an inspection to review the condition of your property and complete a detailed report.
Photos of the property are available for both the start and end of the tenancy. At the end of the tenancy these documents help to ensure your property is in the same condition as at the start. We understand that fair wear and tear needs to be considered – which is why we run routine inspections every 13 weeks.We use systems and technology to resolve any maintenance and repairs quickly and easily
for you and your tenant. We value your property and we make it our business to review the
condition at a routine inspection, firstly to bring to your attention any immediate maintenance needs and to inform you of any preventative maintenance, and secondly so that you can forecast and budget for any upgrading work suggested in the report. - Payments On Time, Every Time
For owners, we understand the longer the rent we collect on your behalf stays in our Trust Account, the more mortgage interest you will pay. So we offer the option of paying you the funds that have cleared into our trust account either immediately, weekly, fortnightly, bi-monthly, or monthly – you choose.
For tenants, we provide easy electronic rental payment options. We ensure tenants payments align with their pay cycle, and recommend they pay in advance to avoid falling behind if there are changes to their circumstances.
However, should tenants fall into arrears, we know about it immediately as part of our daily arrears management routine. We have a system to jump into action to support the tenants and continue with their payment cycle. We’ll keep you informed along the way.
WHY US?
The Legacy Property Australia Process.
Our process is rooted in a proven approach that we apply to every service we offer: Strategy, Decisions, Delivery.
This methodology has been honed over the years and reflects our commitment to being strategy-first in everything we do. It all starts with understanding what you are trying to achieve and crafting a bespoke plan to get you there. We focus on making informed decisions together, and executing them flawlessly to deliver results that exceed expectations.
Strategy.
Whether you’re buying your dream home, your third investment property, or building a commercial multi-tenanted warehouse, dealing with anything in the property arena usually requires a significant amount of money. So why take a shotgun approach?
We always start with ensuring your goals are crystal clear to make sure each purchase is fit for purpose.
Decisions.
Once we know what we’re trying to achieve together, there are always decisions to be made. From which suburb to build your investment in, to what colour the façade will be, or how
many bathrooms your dream home needs, we’re happy to hold your hand every step of the way. Even our most sophisticated investors appreciate a mentor who lives and breathes property…
Delivery.
The devil’s always in the detail. Precise execution is key to the success of your strategy and our reputation. It’s in both our interests that we deliver exactly what you need to achieve your goals and to make sure you partner with us for the long haul.
Relationships are sacred to us, so we prioritise communication and encourage open, honest conversations throughout.
Let's start
a conversation.
We believe in providing such a great service to our property owners that it gives them time to do the things they love, instead of spending their spare time worrying about their investment.
We would love to show you how serious we are about high-quality, efficient property management, building your portfolio, and so much more. So if you’re ready to experience the Legacy difference, contact us today
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